The Grouping options available for Request Review Reports are shown below: Request Review ReportsThis section allows you to generate reports related to service requests with varying degrees of detail as described below. Schedules - View and generate reports related to schedules such as rules, reports, charts and query.Audit Trail Task - View and generate reports related to user’s login attempts and changes made to ServicePRO objects.Listing - View a listing of ServicePRO objects.
#Sum of column in button of report stimulsoft report windows#
Discovered Items/Workstation Reports - View and generate reports for workstations that are audited by windows service or discovered under discovered items.Project Request Reports - View and generate reports related to all project requests.Purchasing/Asset Reports - View and generate reports related to purchasing and assets.Service Request Reports - View and generate reports related to service requests.The Standard Reports toolbar, shown in the figure below, provides access to each report type included in ServicePRO and is split into the following six groups: The window includes a Standard Reports toolbar, a Report List work area, and a Report Sample display area.The Reports Window Showing a Sample Report Click on the Analytics option as highlighted below.Navigate to the backstage menu by clicking on the ServicePRO icon.Standard reports and custom reports are accessed from the Analytics menu item.ServicePRO uses Stimulsoft to generate all of its reports.You can also create custom reports specific to your business requirements. ServicePRO provides several standard reports so you can view and analyze your Service Desk performance. 18.15.2 Create a Blank Report by importing stored dictionary and page files.18.15.1 Using Stored Procedures in Blank Reports.18.4.1 New Design Field Selection and Criteria:.7.4 Not Resolved by Suggested Solutions Report.7.2 Detailed First Call Resolution Report.7.1 Summary First Call Resolution Report.
0 kommentar(er)
